Cancellation Instructions

Please note: There is no legal right of withdrawal in commercial trade. Therefore, B2B customers are advised to carefully check all products before placing an order, as returns due to withdrawal are not provided for. We recommend contacting our customer service before purchase to clarify any questions or uncertainties and to ensure that the selected items meet your individual requirements.
In contrast, consumers in the B2C sector have the legal right to exercise their right of withdrawal within a specified period. Customers can withdraw from the contract within 14 days of receiving the goods without giving any reason. To exercise this right, please inform us in writing of your decision. Further information on the exact conditions can be found in our Terms and Conditions and Withdrawal Policy.